FAQ

Frequently asked questions

What types of products do you carry?

Annie's Boutique carries beauty products across five categories: Hair (bundles, wigs, extensions, and styling), Makeup (foundation, concealer, lip, and eye), Skincare (serums, moisturizers, and treatments), Fragrance (perfumes, body mists, and gift sets), and Nails (polish, press-ons, 3D nails, and tools).

Are your products suitable for all skin tones?

Absolutely. Everything we carry is selected with all skin tones in mind, especially deeper and richer complexions. Inclusive beauty is not an afterthought here — it is the foundation.

How do I know which hair products are right for my texture?

Each hair product listing includes detailed texture compatibility information. If you are unsure, feel free to contact us at support@sirenheadmerch.com and we will help you find the perfect match.

Do you offer free shipping?

Yes! Orders over $45 qualify for free standard shipping. See our Shipping and Returns page for full details.

What is your return policy?

We accept returns within 30 days of delivery on unused, unopened items in original packaging. Opened beauty products and sale items are final sale for hygiene reasons. Visit our Shipping and Returns page for full instructions.

How do I track my order?

You will receive a tracking number by email as soon as your order ships. You can use that number to track your package in real time.

Do you have a loyalty or rewards program?

We are working on something special for our community — stay tuned! Sign up for our email list to be the first to know when our Beauty Club launches.

How do I contact you?

You can reach us through our Contact page or by emailing support@sirenheadmerch.com. We aim to respond within 1 to 2 business days.